Our policy valid for 7 days from the date goods received. If 7 days gone by after your goods received, unfortunately we can't offer you a refund or exchange. The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Beard & Misai (SW Prestige Enterprise 002779090-M) will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 14 days after the confirmation.
Please return your purchase to the following address:
Beard & Misai (SW Prestige Enterprise 002779090-M)
A-21-12, The Elements
Jalan Bemban, Off Jalan Ampang
55000 Kuala Lumpur. Malaysia
Please contact us at firstname.lastname@example.org or +6012-800 9091 if you have any questions or doubts.